Careers at Fairmont

New Home Sales Consultant

As a New Home Sales Consultant, your focus is to sell new homes and help facilitate the client’s journey from initial enquiry to final contract, providing advice and expertise on all aspects of building (including product design/costs/planning and the Fairmont build process).

Your main responsibilities will include:

Ensure a deep knowledge of the Fairmont building journey, Signature range, and applicable options to personalise the home. 

Provide exceptional customer service and work with clients in ensuring the integration of finance and land to present the complete solution. 

Provide support to clients post contract signing to minimise delays and cancellations.

Develop and deliver lead generation and contract sales targets.

Develop strong relationships with Homeward Finance to assist clients with pre-approval / savings plans / to unlock financial capacity to convert.

Work collaboratively and contribute to the growth of ideas and innovations within the Fairmont team.

Assist in maintaining the day-to-day running of the display homes, ensuring that it is presentable at all times.

About you:

To be successful in this position you will need 5+ years’ in a similar property sales role with a demonstrated record of exceeding sales targets.

Be highly motivated and skilled demonstrating consistently strong performance by meeting expected targets.

Excellence in providing customer service, to ensure a customer is satisfied with Fairmont’s product and service.

Exceptional organisational skills, able to stay focused on different tasks, and meet deadlines.

Superior negotiation skills with the ability to reach an agreement that's acceptable to both the customer and Builder.

Genuine enthusiasm and excitement for the housing industry, design, and a passion for helping and talking to people.

Highly accurate quoting of housing designs, changes and inclusions.

Completed studies in design and / or construction are highly regarded (including real estate licence).

Current driver's licence and a car.      

At Fairmont We’re Built For Life
This is reflected in our approach to our clients, our suppliers and trades, our community, and most importantly our people. Build a rewarding career, united within a healthy work environment. Feel supported, valued, and inspired, ready to have fun. Learn, continuously evolve, and be empowered to fulfil your goals. Tenacious and determined to deliver for our customers, our people, and the group.

What we offer

A highly competitive commission structure

Employee Assistance Program

Reward & Recognition Program

3 wellbeing days provided annually in addition to standard leave

A thriving workplace culture focussed on a core values framework

Leave loading, on-site car parking, social events and more!

Sales Estimating Administrator

Reporting to the Sales Estimating and Administration Manager, you will be responsible for providing pricing and administrative support for the Sales Estimating, Sales and Select Studio Teams.

Your main responsibilities will include:

Processing and checking new files/quotes, including identifying discrepancies, confirming details with sales consultants, adjusting and updating files and preparing for acceptance and signing.

Check final contract documentation for accuracy prior of issuing of contract documentation to clients for signing.

Building effective relationships with Fairmont staff, suppliers and contractors and ensure ongoing efficiency in workflow processes.

Sourcing pricing for the sales and selections teams as and when required including non-standard items.

Completing quantity take-offs as required for construction (bricks & tiles).

About you

To be successful in this role, you will have a high level of initiative and strong eye for detail and are passionate and committed to delivering successful outcomes for our customers and business.

You will also have:

Demonstrated experience in a Sales Administration and Estimating role, or similar, in the residential building and construction industry

Proven experience in estimating and administration systems and process (highly regarded)

Proven experience in interpretating quotes, plans and building contracts (highly regarded)

Ability to work productively within a team environment and maintain effectiveness in different situations

Intermediate level of skills in Microsoft Office (Word, Excel and email)

At Fairmont We’re Built For Life
This is reflected in our approach to our clients, our suppliers and trades, our community, and most importantly our people. Build a rewarding career, united within a healthy work environment. Feel supported, valued, and inspired, ready to have fun. Learn, continuously evolve, and be empowered to fulfil your goals. Tenacious and determined to deliver for our customers, our people, and the group.

What we offer

A competitive salary

A thriving workplace culture focused on a core values framework

Employee Assistance Program

Reward & Recognition Program

3 wellbeing days provided annually in addition to standard leave

Leave loading, on-site car parking, social events and more!

Customer Support Coordinator – Construction

Reporting to the Construction Administration Manager, you will be responsible for the effective management of customer communication through the building construction phase. You will deliver a high level of customer service through regular communication with regards to the progress of construction and work closely with Site Management to ensure all builds are completed to schedule and to specification as per contract.

Your main responsibilities will include:

Liaising with customers throughout the construction process to update them on site progress information both verbally and in writing.

Providing a high standard of customer support to answer queries and concerns as they arise.

Liaising with external stakeholders to keep up to date on progress, communicate issues and ensure milestones are achieved.

Coordinating building progress and milestones liaising with Site Managers, construction team members, suppliers, trades, and customers.

Updating and maintaining accurate documentation for each job file.

About you

To be successful in this role, you will have a high level of initiative and strong communication skills and will be passionate and committed to delivering successful outcomes for our customers and business.

You will also have:

Demonstrated experience in a customer service/administrative position, preferably in the building and construction industry

Excellent communication, interpersonal and negotiations skills, with the ability to communicate effectively with people from a diverse range of backgrounds

A strong customer service focus with the ability to maintain a high level of professionalism and confidentiality

Ability to work productively within a team environment and maintain effectiveness in different situations

High attention to detail and accuracy

Intermediate level of skills in Microsoft Office (Word, Excel and email)

At Fairmont We’re Built For Life

This is reflected in our approach to our clients, our suppliers and trades, our community, and most importantly our people. Build a rewarding career, united within a healthy work environment. Feel supported, valued, and inspired, ready to have fun. Learn, continuously evolve, and be empowered to fulfil your goals. Tenacious and determined to deliver for our customers, our people, and the group.

What we offer

A competitive salary

Employee Assistance Program

Reward & Recognition Program

3 wellbeing days provided annually in addition to standard leave

A thriving workplace culture focused on a core values framework

Leave loading, on-site car parking, social events and more!

To Apply:

Click apply now and upload a current Cover letter and Resume addressing the above criteria.

Please note this role is based in our Kent Town office in Adelaide, so you need to be located in Australia with full working rights to be considered.

Application Process:

For further information and a confidential discussion contact Sarah Buck, HR Business Partner, on 8112 3151 or [email protected]